
WELCOME
A Secluded Oceanfront Haven
Where timeless elegance meets the vibrant spirit of modern Mexico. Tucked between mangroves and the Caribbean, our luxury resort blends refined design, sincerely elegant service, and unforgettable cultural experiences—so every stay feels effortless, personal, and serene.
Pet Friendly
THE ART OF BEING TOGETHER
True luxury is the ability to share your most unforgettable experiences with those you love most. Our Pet-Friendly accommodations and services are a testament to our commitment to a Refined Haven, where every member of your family, including your cherished pet, is welcomed and cared for with intuitive, elegant service.
POOLS
Refreshing and Relaxing
Stay cool in our beachfront infinity pools that overlook the Caribbean Sea. While you’re there, a poolside concierge will ensure nothing comes between you and a priceless sense of tranquility.
MAP
Our property is full of treasures — some are easy to find, others are tucked away. Find out where everything is so that you won’t miss a thing.
Spa
Spa
Fitness Center
Fitness Center
Fire Pits
Fire Pits
Wedding Pavilion
Wedding Pavilion
Ballroom
Ballroom
Terrace
Terrace
Celeste
Celeste
Indigo
Indigo
Cyan
Cyan
Marino
Marino
Turquesa
Turquesa
Malpeque
Malpeque
Peacock Alley
Peacock Alley
Chaya
Chaya
JA’O
JA’O
Pool Bar
Pool Bar
Lobby
Lobby
Main Entrance
Main Entrance
AMENITIES
Enriching Your Stay
- Free parking
- Spa
- Room Service
- Outdoor pool
- On-site restaurant
- Concierge
- Fitness center
- Fitness center
- Pet Friendly
RESORT POLICIES
Address: Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, 77580 Cancun, Q.R.
Phone: 998 432 0350
Any additional guests not included in the original reservation will be subject to an additional charge applied at check-in:
- Children stay complimentary.
- Additional adults will be charged USD $100 per night.
Reward bookings are valid for up to two (2) guests; any additional guest will incur a charge of USD $80 per night.
Self Parking – Complimentary
Valet Parking – Complimentary
Secure Parking – Unavailable
Covered Parking – Unavailable
In/Out Parking – Available
Other Parking Information – No parking fees apply
Pets Allowed – Yes
Pet Policy – Pets allowed, $150.00 non-refundable fee, 23 kg maximum, We are Pet Friendly. There is a mandatory fee of $150 USD per stay plus $50 USD per day per pet
Max Size – Medium
Max Weight – 23 kg
Pet Fee – $150.00 Non-refundable
Free standard in-room and lobby WiFi
Smoking only allowed in outside areas. Refer to concierge desk for specific points
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit our Help Center. Alternatively, you can cancel your reservation online.
Check-in – 3:00 PM
Check-out- 12:00 PM
Late Check-out Fee – Subject to availability, from 12:00 to 17:00,there is a charge of $50++ USD
Minimum Age To Check In – 18
We kindly inform you that the accepted payment methods at the hotel, Spa, and restaurants are Visa, Mastercard, American Express, and cash in Mexican Pesos. Thank you for your understanding.
All prices are quoted in USD. Charges are payable in the local currency at applicable hotel’s exchange rate.














