Where Timeless Luxury Meets Effortless Indulgence
- Your All-Inclusive experience
- Private round-trip airport transportation
- Curated Experience Collection
- A bespoke experience, personally selected*
- Chef-led dining across restaurants and bars
- Cocktails, wines, spirits and non-alcoholic beverages
- Personal Concierge and poolside service
- Gratuities, taxes and service charges
- Daily minibar refresh and 24-hour in-room dining
Here, luxury is not just included—it is intuitively anticipated.
ALL-INCLUSIVE, PERSONALLY SHAPED
OCEANFRONT SANCTUARY. DISTINCTLY WALDORF ASTORIA.
At Waldorf Astoria Riviera Maya, oceanfront privacy, sincerely elegant service and the spirit of modern Mexico shape a thoughtfully curated All-Inclusive experience. Every detail invites you to feel blissfully at ease.
Your All-Inclusive experience includes:
- Chef-led dining across signature restaurants and bars
- Cocktails, wines, spirits and non-alcoholic beverages
- 24-hour in-room dining and a minibar refreshed daily
- Our curated experience collection, featuring restorative wellness, cultural ateliers, considered tastings and intimate gatherings
- A dedicated Personal Concierge and attentive poolside service
- Private round-trip transportation from Cancún Airport*
- A choice of one bespoke resort experience or destination excursion*
- Gratuities, taxes and service charges
*Airport transportation and the selected bespoke experience are available for eligible reservations of four consecutive nights or more. These benefits are not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Experiences vary seasonally and are subject to availability. Eligible reservations for airport transfers must be booked directly through Hilton channels or through a valid Global Distribution System (GDS). Additional restrictions may apply.
THE ALL-INCLUSIVE EXPERIENCE
Indulge in a seamless journey designed around your comfort and desires. From sunrise to moonlit evenings, every element of your stay is crafted to deliver a sense of place, sophistication, and ease.
POOLS
Refreshing and Relaxing
Stay cool in our beachfront infinity pools that overlook the Caribbean Sea. While you’re there, a poolside concierge will ensure nothing comes between you and a priceless sense of tranquility.
6 DINING OPTIONS AND BARS INCLUDED
A thoughtfully curated experience with daily breakfast, lunch, and dinner, premium beverages across venues, in-room dining and minibar offerings, access to pools and beach facilities, and a selection of daily activities and wellness programming.
Curated experiences, shaped by the Riviera Maya
Our curated experiences bring together restorative wellness, regional craftsmanship, culinary discovery, creative expression, and meaningful social connection. From oceanfront mornings to sunset gatherings and intimate evenings, each day offers new ways to experience the Riviera Maya at your own pace.
All-Inclusive
Bespoke Riviera Maya experiences
Eligible stays include a choice of one bespoke off-site excursion or immersive on-property experience. Each experience is designed to create a deeper connection with the Riviera Maya through nature, wellness, regional craftsmanship, gastronomy and cultural discovery.
Bespoke experiences are available for eligible reservations of four consecutive nights or more. This benefit is not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Experiences vary seasonally and are subject to availability. Additional restrictions may apply.
ALL-INCLUSIVE TERMS AND CONDITIONS
The All-Inclusive Experience applies to registered guests staying under an eligible All-Inclusive rate plan. Inclusions are available during the confirmed stay and may vary according to restaurant operating hours, seasonal programming and availability. Private events, select menus, select beverages, spa treatments and other designated experiences may incur additional charges. Terms, conditions and exclusions associated with the reserved rate plan apply.
Beginning January 10, 2027, Waldorf Astoria Riviera Maya will offer an All-Inclusive Experience, exclusively for Adults, and will welcome registered guests aged 18 and older. All guests must meet the minimum age requirement at the time of check-in. A valid government-issued photo identification may be required.
Private round-trip transportation between Cancún International Airport and Waldorf Astoria Riviera Maya is included for eligible reservations of four or more consecutive nights. This benefit is not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Eligible reservations for airport transfers must be booked directly through Hilton channels or through a valid Global Distribution System (GDS). Additional restrictions may apply.
Breakfast, lunch and dinner are included across participating restaurants and bars during published operating hours. Premium cocktails, wines, spirits and non-alcoholic beverages are also included, along with poolside service, a minibar refreshed daily and 24-hour in-room dining. Restaurant participation, menus, operating hours and availability may vary. Select dishes, beverages, private dining experiences and special events may incur additional charges.
***All dinner restaurants are subject to availability and require a prior reservation.
Any additional guests not included in the original reservation will be subject to an additional charge.
Honors redemption bookings included accommodations for 2 guests. Additional guests ages 5-12 staying before January 10 2027 will incur a nightly rate of $150; guests ages 13+ are $300 per night. Charges are collected at check in.
Self Parking – Complimentary
Valet Parking – Complimentary
Secure Parking – Unavailable
Covered Parking – Unavailable
In/Out Parking – Available
Other Parking Information – No parking fees apply
Pets Allowed – Yes
Pet Policy – Pets allowed, $150.00 non-refundable fee, 23 kg maximum, We are Pet Friendly. There is a mandatory fee of $150 USD per stay plus $50 USD per day per pet
Max Size – Medium
Max Weight – 23 kg
Pet Fee – $150.00 Non-refund able
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit our Help Center. Alternatively, you can cancel your reservation online.
Check-in – 3:00 PM
Check-out- 12:00 PM
Minimum Age To Check In – 18 years old
Late Check-Out Policy
Late check-out is subject to availability and cannot be guaranteed. Additional charges apply. Please contact the Front Desk for availability and pricing.
Cash only currency: Mexican Peso MXN.
Other Currencies: US Dollar or other currencies payments only in Credit Cards.
Accepted credit cards: American Express, MasterCard, Visa
All prices are quoted in USD. Charges are payable in the local currency at applicable hotel’s exchange rate.
Gratuities are included as part of the All-Inclusive package.
